Contents 1. Who we are 2. Information we collect 3. How we use your information 4. Who we share with 5. Cookies and tracking 6. Your rights 7. Security 8. Children 9. Changes to this policy 10. Contact us

1. Who we are

Diamond Blazer Fragrance ("we", "us", "our") is a fragrance business owned and operated by Reynolda Weeks, with its principal place of business at 1859 W Lincoln Ave, Apt A, San Bernardino, CA 92411, USA. This Privacy Policy explains how we collect, use, and protect personal information when you visit https://diamondblazerfragrance.co.za or purchase from us.

For any privacy-related questions, contact us at admin@diamondblazerfragrance.co.za or call +1 669 256 8218.

2. Information we collect

We collect information in three ways:

Information you give us — when you place an order, subscribe to our newsletter, contact customer service, or leave a review. This includes name, email address, shipping and billing addresses, phone number, payment card information (processed by our payment provider, not stored by us), and any messages you send us.
Information collected automatically — when you use our website, we automatically collect your IP address, browser type, device type, pages viewed, time spent on pages, and the referring website. This is collected through cookies and similar technologies (see Section 5).
Information from third parties — such as delivery status from our shipping carriers or fraud-prevention signals from our payment processor.

3. How we use your information

We use personal information to:

Process and ship your orders
Communicate with you about your orders, questions, and returns
Send you marketing emails (only if you have opted in — you can unsubscribe at any time)
Improve our website, products, and customer experience
Detect and prevent fraud
Comply with our legal obligations (tax, accounting, consumer protection)

Our legal bases for processing (where GDPR or equivalent applies) are: performance of a contract (to fulfil your order), your consent (for marketing emails and non-essential cookies), our legitimate interests (fraud prevention, service improvement), and legal obligation (tax records).

We do not sell, rent, or trade your personal information. We share it only with:

Payment processors — to charge your card securely (they receive your billing information but not your browsing history).
Shipping carriers — to deliver your order (they receive your name, delivery address, and phone number).
Email service provider — to send transactional and (with consent) marketing emails.
Analytics providers — such as Microsoft Clarity or Bing Webmaster Tools, in aggregated, anonymised form.
Government or legal authorities — only where required by law (e.g. subpoena, court order).

Every third party we share with is contractually obliged to protect your data and use it only for the purpose we share it for.

5. Cookies and tracking

We use cookies to make the website work, remember your preferences, and understand how visitors use our site. See our full Cookie Policy for details on what cookies we use and how to control them. You can accept or decline non-essential cookies at any time using the banner at the bottom of the page.

6. Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct information that is inaccurate
Delete your personal information ("right to be forgotten")
Restrict or object to certain processing
Data portability (receive a copy of your data in a structured format)
Withdraw consent at any time (for processing based on consent)
Lodge a complaint with a supervisory authority

For California residents: under the California Consumer Privacy Act (CCPA) you also have the right to know what categories of personal information we collect, to opt out of the sale of personal information (we do not sell personal information), and to non-discrimination for exercising your rights.

To exercise any of these rights, email admin@diamondblazerfragrance.co.za. We will respond within 30 days.

7. Security

We protect your data with industry-standard measures: TLS/SSL encryption for all data in transit, encrypted storage for data at rest, PCI-DSS compliant payment processing, and strict access controls (only staff who need your data to do their job can see it). No system is 100% secure, but we take our responsibility seriously and will notify you promptly if we ever suffer a breach that affects your data.

8. Children

Our website is not directed at anyone under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date. Material changes will be communicated to you by email (if you have an account) or by a prominent notice on our homepage.

10. Contact us

Diamond Blazer Fragrance
Attn: Privacy Officer
1859 W Lincoln Ave, Apt A, San Bernardino, CA 92411, USA
Email: admin@diamondblazerfragrance.co.za
Phone: +1 669 256 8218